Client Success Story — Healthcare & Clinical Communication

How Aventual improved multilingual communication for Medicon Europe’s clinical research projects through expert healthcare translation and validation.

The Client

Medicon Europe is a Czech-based medical research organization conducting multi-country clinical trials for pharmaceutical clients across Europe. Their documentation included patient consent forms, trial protocols, and regulatory submissions.

The Challenge

Regulatory submissions required translations into French, German, and Polish under strict EU health authority standards. Accuracy in medical terminology and patient comprehension was critical — any ambiguity could delay trial approvals.

The Solution

Aventual deployed a team of certified medical translators and linguistic validators with clinical research experience. Each translation passed through our ISO 17100-certified workflow, followed by back-translation and review by healthcare professionals. We also localised patient-facing materials to ensure cultural appropriateness and readability.

The Results

All documentation was approved on the first submission, avoiding costly delays. Medicon Europe improved communication with trial participants and regulators, achieving a 100% approval rate for multilingual submissions over the project cycle.

“Aventual’s medical translators are outstanding. Their precision and understanding of clinical requirements ensured a smooth regulatory process.” — Dr. Petra Nováková, Clinical Operations Manager, Medicon Europe